Our Policy
Return and Exchange
At Amo Gold & Silver, we prioritize customer satisfaction and offer a hassle-free return and exchange policy for our handcrafted jewellery items. If, for any reason, you are not completely satisfied with your purchase, you can return it within 30 days of receipt. The items must be in their original condition and packaging. Refunds will be processed once the returned items are received and inspected. Please note that customized pieces may not be eligible for return unless deemed defective.
Process Your Return
To initiate a return, please contact our customer service team. We will guide you through the process and provide you with a return shipping label. Once your return is received, we will process your refund within 3-5 business days. If you wish to exchange an item, please specify your preference when reaching out to us. Our goal is to ensure you are delighted with your purchase from our luxurious collection.
Important Information
We recommend securely packaging your items for return shipping to avoid any damage during transit.